Contact Information Reporting Requirement

Maintain your contact information in Workday

Federal immigration regulations require WashU to report specific contact information for all F-1 and J-1 students to the Student and Exchange Visitor Information System (SEVIS).

We report the following information from your Workday Student account to SEVIS:

• Physical local address (U.S. residential address)
• Phone number
• Email address

If you have a pending or approved USCIS petition (i.e. I-539, I-765, etc.), you must also report your contact information through the USCIS AR-11.

Understanding Workday Student

Workday Student is WashU’s official system for academic administration, including student records, registration, and financials. All F-1 and J-1 students must ensure their contact information is accurate and up-to-date in Workday.

Manage your addresses in Workday

All student addresses are stored and reported from Workday. There are two primary address types:

1. Home Contact Information (Your responsibility to update)

Address type	Definition	Action required
Student Local Address	Your physical U.S. residence if you do NOT live on campus or in a WashU Residential Life managed property.	Required for all off-campus students. Must be updated within 10 days of any move.
Other Home Addresses	Your foreign/permanent address, or any other home addresses you wish to track.	You can enter multiple addresses and identify their usage.

2. Institutional Contact Information (WashU managed)

This address type is used for students living:

• In on-campus residences
• In off-campus properties managed by WashU Residential Life

Note: Students cannot edit their Institutional Contact Information. It is managed automatically by WashU Residential Life.

Full instructions

For complete instructions on how to navigate Workday and update your details, including an explanation of address usage fields:

• Review the “Update address” section of the Update Personal and Contact Information in Workday Student guide.

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U.S. address formatting

The table below shows examples of local addresses and formatting.

Address field	On-Campus Address Example	Off-Campus Address Example
U.S. Physical Address Line 1	6515 Wydown Blvd	4405 West Pine Blvd
U.S. Physical Address Line 2	MSC 12345	Apt 800
U.S. City	Saint Louis	Saint Louis
State	MO	MO
Postal Code	63105	63108

Enter or update your contact information in Workday Student

F-1 and J-1 students must follow these steps to update any changes in addresses, phone number or email in Workday within 10 days of the change. OISS will then update MyOISS and SEVIS.

Please note: It is NOT possible to update your address in the MyOISS platform.

1. Go to Workday and log in with your WashU Key.
2. Click View Profile
3. Click Personal
4. Click the Contact tab
5. Click the Edit button
6. Click the Pencil icon or click +Add in each section, as necessary, to make edits. Sections include Address, Phone, and Email. 
   • Click the Pencil icon to edit. You can also click +Add to add additional fields. Click the X Remove to remove fields. 
   • Click the checkmark to save changes
7. Select Submit when finished.

U.S. address formatting guidelines

Failure to follow these guidelines will cause a SEVIS address rejection and confusion for the post office and possible mail delivery delay.

• Do not list a WashU department for your local address. You must indicate where you are physically living.
• Building numbers come before street names. Don’t put Forsyth 6470. It should be 6470 Forsyth Blvd. Putting the name before the number is an invalid format.
• Street information goes on Address Line 1 and apartment/room information goes on Address Line 2. Listing the apartment/room number on Address Line 1 is invalid.
• If you live off-campus, put both your street and apartment information.
• You do not need to include both your suburb name and the city name. For example, if you live in University City, your address should not contain both “University City” and “St. Louis.” Just pick one or the other – whichever you prefer.
• For help on Zip Codes, go to the ZIP code lookup section on the U.S. Postal Service website. Input your address information, and it will give you the correct ZIP code and formatting.